Genesys Telecommunications Laboratories, Inc. © 2011—2013
Contents
Introduction![Manager Manager](https://static.macupdate.com/screenshots/42941/m/rest-screenshot.png?v=1568208259)
The Cisco MDS NX-OS Release 8.1(1a) and Release 8.1(1b) are an IBM-certified FICON releases for Cisco MDS. From Cisco MDS NX-OS Release 8.1(1b), FICON is supported on Cisco MDS 9700 48 Port 32 Gbps Fibre Channel Switching Module. Table 2 lists the NX-OS releases that are certified for FICON. Refer to the specific release notes for FICON upgrade. Moreover, It is a plain-text note manager for macOS and is a modern reinvention of notational velocity (nvALT) on steroids. FSNotes Mac Crack respects the following open formats: plain/text, Markdown, and RTF, and stores data in the file system. You can view, edit, and copy data in favorite rite external editor, and see live results in FSNotes.
Release Number | AIX | HP-UX PA | HP-UX IPF | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
8.1.300.09 [10/25/13] – Hot Fix | X | |||||
8.1.300.08 [05/31/13] – General | X | |||||
8.1.000.07 [08/23/12] – Hot Fix | X | |||||
8.1.000.01 [10/27/11] – General | X |
Link to 8.0 Product Release Note (Cumulative)
Known Issues and Recommendations
Discontinued Support
Fsnotes 1 8 1 – Note Manager Cover Letter
Internationalization
Additional Information
Introduction
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.
This release note applies to all 8.1 releases of Knowledge Manager.
- Links in the Contents section enable you to access information regarding a specific release. Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.
- The Release Number table lists the supported operating systems for each release at a high level. For more detailed information, see the Genesys Supported Operating Environment Reference Guide.
- The Known Issues and Recommendations section is a cumulative list. It includes information on when individual items were found and, if applicable, corrected.
- The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.
- The Discontinued Support section is cumulative. It lists functionality that is no longer supported and the release number of the version in which support was discontinued.
Use of Third-Party Software
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.
Release Number 8.1.300.09 [10/25/13] – Hot Fix
Supported Operating Systems
New in This Release
Corrections and Modifications
New in This Release
Corrections and Modifications
Supported Operating Systems
The operating systems supported by this release are listed in the Contents, above.New in This Release
This is a hot fix relaese of this product. This release contains no new features or functionality.
Corrections and Modifications
This release includes the following corrections and modifications:
Knowledge Manager's connection to Configuration Server now works correctly when multi-language data is encoded in UTF-8. (KM-1458)
Release Number 8.1.300.08 [05/31/13] – General
Supported Operating Systems
New in This Release
Corrections and Modifications
New in This Release
Corrections and Modifications
Supported Operating Systems
The operating systems supported by this release are listed in the Contents, above.New in This Release
There are no restrictions for this release. This section describes new features that were introduced in this release of Knowledge Manager.
- This release is compatible with all eServices 8.1.3 components.
![Fsnotes Fsnotes](https://static.macupdate.com/screenshots/119667/m/mannote-screenshot.png?v=1568239798)
Corrections and Modifications
There are no corrections or modifications for this release.
Release Number 8.1.000.07 [08/23/12] – Hot Fix
Supported Operating Systems
New in This Release
Corrections and Modifications
New in This Release
Corrections and Modifications
Supported Operating Systems
The operating systems supported by this release are listed in the Contents, above.New in This Release
This is a hot fix release of this product. This release contains no new features or functionality.
Corrections and Modifications
This release also includes the following corrections and modifications:
Knowledge Manager can now log in to a Configuration Server whose name is something other than the default,
confserv.
(ER# 305435077) In this release, the Approve Standard Response and Modify Standard Response privileges are independent of each other. Previously, Approve Standard Response did not work unless Modify Standard Response was assigned as well. (ER# 295719904)
Note: To enable a Person to modify standard responses, you must assign both the View Standard Response and the Modify Standard Response tasks to them. To enable a Person to approve standard responses, you must assign them (a) the Approve Standard Response task and (b) either the View Standard Response or the Create Standard Response task.
Knowledge Manager no longer keeps trying to connect to Configuration Server after receiving a
User not found
message. (ER# 294686474) When testing screening rules against the UCS database, Knowledge Manager no longer returns false positives. Previously, when testing a rule that included the negative operator [!], such as
!Find('account'),
which asks for items that do not contain the string account, Knowledge Manager would incorrectly return items that did contain the string as well as items that did not. When testing against specially-created texts, Knowledge Manager previously behaved correctly and continues to do so. (ER# 302207194)
HTML files whose names contain accented characters can now be imported into the
HTML part
tab of a standard response. (ER# 295557901) Release Number 8.1.000.01 [10/27/11] – General
Supported Operating Systems
New in This Release
Corrections and Modifications
New in This Release
Corrections and Modifications
Supported Operating Systems
The operating systems supported by this release are listed in the Contents, above.Fsnotes 1 8 1 – Note Manager Job
New in This Release
There are no restrictions for this release. This section describes new features that were introduced in the initial 8.1 release of Knowledge Manager.
- Support for Citrix XenApp 5 (Platinum Edition)
- Additional operating system support: Windows 7 64-bit compatibility
Corrections and Modifications
There are no corrections or modifications for this release.
Known Issues and Recommendations
This section provides the latest information on known issues and recommendations associated with this product.
Knowledge Manager does not support the use of 64-bit Java. Because Webrenderer does not initialize correctly, the
New
and Edit Standard Response
windows are blank. (ER# 278949903)Found In: 8.1.000.01 | Fixed In: |
In Citrix deployments, the first instance of Knowledge Manager locks the log file, and other instances of Knowledge Manager cannot update it. Logs for instances of Knowledge Manager other than the first one are available only in the console. (ER# 273766111)
Found In: 8.0.210.03 | Fixed In: |
If you use Internet Explorer 6 as your browser, the Knowledge Manager HTML standard response editor does not behave correctly. (ER# 268912636)
Found In: 8.0.100.11 | Fixed In: |
Import and export may be canceled when importing or exporting training objects on Windows 7, Windows Vista, or Windows 2008. This happens if User Account Control is set to
on,
or if the user does not have permission to write files to the Knowledge Manager home folder. This situation may be signaled by: - Error messages in the Knowledge Manager window:
Export was canceled
orImport was canceled due to invalid file format.
- Log message:
getTdo exc: java.lang.Exception: openBufferingFile.
- Make the following changes to User Account Control:
- On Windows 7, change the default User Account Control settings to
Never notify.
- On Windows Vista and Windows 2008 Server, turn User Account Control off.
- On Windows 7, change the default User Account Control settings to
- Give the user write permissions to Knowledge Manager's home directory.
Found In: 8.0.100.11 | Fixed In: |
Knowledge Manager cannot be uninstalled using Genesys Administrator. (ER# 247312737)
Found In: 8.0.100.11 | Fixed In: |
Export of Knowledge Manager objects to the default directory proposed by Knowledge Manager does not work (this directory is
<user>Documents
on Windows 2008 and Vista, and My Documents
on Windows 2003). As a workaround, save the export file to any other location. (ER# 243294546) Found In: 8.0.100.11 | Fixed In: |
Webrenderer causes JVM to exit on Windows Vista if the operating system is running on a virtual machine. (ER# 230771291)
Found In: 8.0.000.08 | Fixed In: |
Sometimes, when you refresh the Knowledge Manager screen, the following message appears in the log:
Exception 'java.lang.IllegalArgumentException: failed to parse:'while constructing DataFlavor for:
Found In: 7.6.100.07 | Fixed In: |
Consider the following scenario:
- A screening rule specifies an address with a display name (also known as a complex decorated address); for example, 'BobbieM'[email protected].
- In the
Test messages
area of theScreening Rule Editor,
test the rule against a message with the equivalent ordinary address, such as [email protected].
Found In: 7.6.100.07 | Fixed In: |
The Description attribute of standard responses must be no more than 254 characters. However, you should use caution when giving this attribute a value which approaches the limit. An issue in Configuration Server causes it to consider any single quote character in these attributes to be two characters. Therefore, a Description of exactly 254 characters that includes a single quote character is converted to more than 254 characters, and so is not stored in the Configuration Server database. (ER# 82351161)
Found In: 7.5.000.08 | Fixed In: |
Discontinued Support
This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
Internet Explorer 7 web browser is no longer supported.
Discontinued As Of: 8.1.300.08 |
Internationalization
Information in this section is included for international customers.
There are no internationalization issues for this product.
Additional Information
Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software. Please consult the Deployment Guide first.
- eServices 8.1 Deployment Guide describes deployment procedures for all eServices components. It also contains a high-level description of the eServices system, its architecture, and a list of new features in the current release.
- eServices 8.0 User's Guide provides overall information about and recommendations on the use and operation of Genesys eServices.
- eServices 8.1 Reference Manual provides a reference listing of all configuration options and of field codes used in standard responses.
- eServices 8.1 Web API Client Developer's Guide describes the structure of the Web API, explains the Simple Samples, and describes procedures for customizing them.
- eServices Social Media Solution Guide, which you can access at http://docs.genesyslab.com/Documentation/ES.
- eServices (Multimedia) 8.0 Selected Conceptual Data Models for the UCS Database describes a portion of the Universal Contact Server (UCS) database.
- 8.1 Universal Contact Server Manager Help is a guide to the Universal Contact Server Manager user interface.
- eServices 8.1 Knowledge Manager Help is a guide to the Knowledge Manager user interface.
- Universal Routing 8.1 Interaction Routing Designer Help is a guide to Interaction Routing Designer, including the portion of it that designs interaction workflows and business processes for eServices.
- Universal Routing 8.1 Business Process User's Guide contains step-by-step instructions for using Interaction Routing Designer to design interaction workflows. It also describes the sample business processes supplied with eServices.
- Genesys Desktop 7.6 Help is a guide to using the Genesys Desktop.
- Genesys Events and Models Reference Manual includes a set of basic interaction models, showing the components involved and the event messages sent among them. For authoritative description of the event messages, see the next item.
- For a listing of classes, methods, fields, and constants of the Web API portion of the Web API Server component, see:
- eServices 8.1 .NET Web API Reference for the .NET Web API
- The API References of the Platform SDK for the Java-based Web API
- Genesys 8.0 Security Deployment Guide describes the deployment and configuration of some of the security features provided in Genesys software.
- The API References of the Platform SDK, which provide the authoritative information on methods and functions for each SDK, including requests and events. The class
Message
includes all event and request messages.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly) or the Developer Documentation CD.
Note: For the DVD/CD, the New Documents on this DVD/CD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.
Security updates available for Adobe Experience Manager | APSB20-56
Bulletin ID | Date Published | Priority |
APSB20-56 | September 8, 2020 | 2 |
Adobe has released updates for Adobe Experience Manager (AEM) and the AEM Forms add-on package. These updates resolve vulnerabilities rated Critical and Important. Successful exploitation of these vulnerabilities could result in arbitrary JavaScript execution in the browser.
Product | Version | Platform |
---|---|---|
Adobe Experience Manager | 6.5.5.0 and earlier versions | All |
6.4.8.1 and earlier versions | All | |
6.3.3.8 and earlier versions | All | |
6.2 SP1-CFP20 and earlier versions | All | |
AEM Forms add-on | AEM Forms Service Pack 5 add-on package for AEM 6.5.5.0 | All |
AEM Forms add-on package for AEM 6.4 Service Pack 8 Cumulative Fix Pack 1 (6.4.8.1) | All |
Adobe categorizes these updates with the following priority ratings and recommends users update their installation to the newest version:
Product | Version | Platform | Priority | Availability |
Adobe Experience Manager (AEM) | 6.5.6.0 | All | 2 | AEM 6.5 Service Pack Release Notes |
6.4.8.2 | All | 2 | AEM 6.4 Cumulative Fix Pack Release Notes | |
AEM Forms add-on | AEM Forms Service Pack 6 add-on package for AEM 6.5.6.0 | All | 2 | AEM Forms Releases |
AEM Forms add-on package for AEM 6.4 Service Pack 8 Cumulative Fix Pack 2 (6.4.8.2) | All | 2 |
Note:
Adobe Experience Manager 6.5.6.0 is an important update that includes new features, key customer requested enhancements, and performance, stability, and security improvements released since the general availability of 6.5 release in April 2019. It can be installed on top of Adobe Experience Manager 6.5.
Note:
AEM Cumulative Fix Pack 6.4.8.2 is an important update that includes several internal and customer fixes since the general availability of AEM 6.4 Service Pack 8 (6.4.8.0) in March 2020. AEM Cumulative Fix Pack 6.4.8.2 is dependent on AEM 6.4 Service Pack 8. Therefore, you must install the AEM Cumulative Fix Pack 6.4.8.2 package after installing AEM 6.4 Service Pack 8.
Note:
Please contact Adobe customer care for assistance with AEM versions 6.3 and 6.2.
Vulnerability Category | Vulnerability Impact | Severity | CVE Number | Affected Versions |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Critical | CVE-2020-9732 | AEM Forms Service Pack 5 add-on package for AEM 6.5.5.0 AEM Forms add-on package for AEM 6.4 Service Pack 8 Cumulative Fix Pack 1 (6.4.8.1) |
Execution with Unnecessary Privileges | Sensitive Information Disclosure | Important | CVE-2020-9733 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Critical | CVE-2020-9734 | AEM Forms Service Pack 5 add-on package for AEM 6.5.5.0 AEM Forms add-on package for AEM 6.4 Service Pack 8 Cumulative Fix Pack 1 (6.4.8.1) |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Important | CVE-2020-9735 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Important | CVE-2020-9736 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Important | CVE-2020-9737 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Important | CVE-2020-9738 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Critical | CVE-2020-9740 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier Trickster 3 3ds. AEM 6.2 SP1-CFP20 and earlier |
Cross-site scripting (stored) | Arbitrary JavaScript execution in the browser | Critical | CVE-2020-9741 | AEM Forms Service Pack 5 add-on package for AEM 6.5.5.0 AEM Forms add-on package for AEM 6.4 Service Pack 8 Cumulative Fix Pack 1 (6.4.8.1) |
Cross-site scripting (reflected) | Arbitrary JavaScript execution in the browser | Critical | CVE-2020-9742 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier |
HTML injection | Arbitrary HTML injection in the browser | Important | CVE-2020-9743 | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Dependency | Vulnerability Impact | Affected Versions |
Handlebars.js | Arbitrary JavaScript execution in the browser | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Lodash.js (removed from AEM) | Prototype pollution | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Log4j | Deserialization of untrusted data | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
Dom4j | XXE (Xml eXternal Entity) injection | AEM 6.5.5.0 and earlier AEM 6.4.8.1 and earlier AEM 6.3.3.8 and earlier AEM 6.2 SP1-CFP20 and earlier |
September 9, 2020: Added more precise versioning information for the AEM Forms versions affected by the CVEs referenced in the bulletin.